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Quality of Service: Making it Really Work (McGraw-Hill Quality in Action) Quality of Service: Making it Really Work (McGraw-Hill Quality in Action) by etc., John Ovretveit, Bo Edvardsson, Bertil Thomasson

Quality of Service: Making it Really Work (McGraw-Hill Quality in Action)

by etc., John Ovretveit, Bo Edvardsson, Bertil Thomasson


ISBN 13: 9780077079499

Format: Hardcover (293 pages)
Publisher: McGraw-Hill Publishing Co.
Published: 01 Aug 1994

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Business Transformation for a Sustainable Future (The Principles for Responsible Management Education Series) Business Transformation for a Sustainable Future (The Principles for Responsible Management Education Series) by Samuel Petros Sebhatu,Bo Enquist,Bo Edvardsson

Business Transformation for a Sustainable Future (The Principles for Responsible Management Education Series)

by Samuel Petros Sebhatu,Bo Enquist,Bo Edvardsson


ISBN 13: 9781032037431

Format: Hardcover (256 pages)
Publisher: Routledge
Published: 06 Sep 2021

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The Palgrave Handbook of Service Management The Palgrave Handbook of Service Management by Bo Edvardsson,Bård Tronvoll

The Palgrave Handbook of Service Management

by Bo Edvardsson,Bård Tronvoll


ISBN 13: 9783030918279

Format: Hardcover
Publisher: Palgrave Macmillan
Published: 18 Jul 2022

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